{"id":31168,"date":"2026-03-30T13:12:32","date_gmt":"2026-03-30T11:12:32","guid":{"rendered":"https:\/\/rls-wacon.de\/perguntas-frequentes\/"},"modified":"2026-11-13T18:02:09","modified_gmt":"2026-11-13T17:02:09","slug":"perguntas-frequentes","status":"publish","type":"page","link":"https:\/\/rls-wacon.de\/pt-br\/perguntas-frequentes\/","title":{"rendered":"PERGUNTAS FREQUENTES"},"content":{"rendered":"<style>\nbody.page-id-31168 > p{display:none !important;}\n.rlsp{--blau:#0069b3;--blau-d:#004f87;--hell:#f4f7fb;--rot:#df0029;--dark:#1d232b;--line:#e2e8ee;color:#39444f;line-height:1.7;font-size:17px;font-family:\"Lato\",ui-sans-serif,system-ui,sans-serif;background:#fff;margin-top:-9px;}\n.rlsp *{box-sizing:border-box;}\n.rlsp .wrap{max-width:1140px;margin:0 auto;padding:0 24px;}\n.rlsp .prose{max-width:880px;margin:0 auto;padding:0 24px;}\n.rlsp a{color:var(--blau);}\n.rlsp p{margin:0 0 1em;}\n.rlsp .prose 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1em;padding-left:1.4em;}\n.rlsp .prose ol > li{margin:.55em 0;}\n.rlsp .prose ol > li::marker{color:var(--blau);font-weight:800;}\n.rlsp .adresse{font-style:normal;background:var(--hell);border-radius:10px;padding:18px 22px;display:inline-block;margin:.3em 0 1em;}\n@media(max-width:640px){.rlsp .nurwelle{height:90px;}}\n\/* --- Rechtstexte: Unter\u00fcberschriften aus dem alten Editor --- *\/\n.rlsp .prose h3{margin:1.6em 0 .4em;}\n.rlsp .prose h4{color:var(--dark);font-size:1.12rem;font-weight:700;margin:1.5em 0 .4em;}\n.rlsp .prose h5{color:var(--dark);font-size:1rem;font-weight:700;margin:1.2em 0 .3em;}\n\/* --- F\u00f6rdertechnik-Variante (rot) + Aufklapper (Downloads) --- *\/\n.rlsp.ft{--blau:#df0029;--blau-d:#a4001f;--hell:#fdf3f4;}\n.rlsp.ft .hero .eye{color:#ffd0d7;}\n.rlsp details.auf{border:.8px solid var(--line);border-radius:10px;margin:10px 0;background:#fff;}\n.rlsp details.auf > summary{padding:14px 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.vgrid{grid-template-columns:repeat(2,minmax(0,1fr));}}\n@media(max-width:560px){.rlsp .vgrid{grid-template-columns:1fr;}}\n\/* --- Kontaktzeile (Telefon \u00b7 E-Mail) --- *\/\n.rlsp .kontaktrow{display:flex;gap:10px 28px;justify-content:center;flex-wrap:wrap;margin:14px 0 22px;font-size:1.1rem;font-weight:700;}\n.rlsp .kontaktrow a{text-decoration:none;}\n\/* Download-Manager (WPDM) in CI: Suche + Ergebnisliste (1 Spalte), Buttons in Akzentfarbe statt Plugin-Blau\/Anthrazit *\/\n.rlsp #wpdm-search-form .input-group{display:flex;flex-wrap:nowrap;align-items:stretch;}\n.rlsp #wpdm-search-form .input-group-prepend{display:flex;align-items:stretch;margin:0;}\n.rlsp #wpdm-search-form .input-group-text{display:flex;align-items:center;height:auto;margin:0;}\n.rlsp #wpdm-search-form .input-group-text{background:var(--hell);color:var(--blau);border:1px solid var(--line);border-right:0;border-radius:10px 0 0 10px;padding:0 16px;}\n.rlsp #wpdm-search-form .form-control{flex:1 1 auto;min-width:0;background:#fff;color:#1d232b;border:1px solid var(--line);border-radius:0 10px 10px 0;height:auto;padding:12px 16px;font-size:17px;box-shadow:none;}\n.rlsp #wpdm-search-form .form-control:focus{border-color:var(--blau);outline:none;box-shadow:0 0 0 3px color-mix(in srgb,var(--blau) 15%,transparent);}\n.rlsp .w3eden .row>[class*=\"col-\"]{flex:0 0 100%;max-width:100%;}\n.rlsp .w3eden .card{background:#fff;border:1px solid var(--line);border-radius:10px;}\n.rlsp .w3eden .media{align-items:center;}\n.rlsp .w3eden .media-body{min-width:0;}\n.rlsp .w3eden .package-title{font-size:17px;margin:0 0 2px;line-height:1.4;}\n.rlsp .w3eden .package-title a{color:#1d232b;text-decoration:none;}\n.rlsp .w3eden .package-title a:hover{color:var(--blau);}\n.rlsp .w3eden .btn.btn-primary{background:var(--blau);border:0;color:#fff;border-radius:40px;padding:9px 22px;font-size:15px;line-height:1.3;font-weight:700;box-shadow:none;display:inline-flex;align-items:center;}\n.rlsp .w3eden .btn.btn-primary:hover,.rlsp .w3eden .btn.btn-primary:focus{background:var(--blau-d);color:#fff;}\n\/* Fahrtreppe: Facetten (Fan, wie \/ft\/) statt Welle \u2013 seiten_ci.py setzt sie bei .rlsp.ft automatisch ein; F\u00fcllung = Farbe der Fl\u00e4che darunter *\/\n.rlsp .fan{position:absolute;left:0;right:0;bottom:-1px;line-height:0;z-index:2;pointer-events:none;}\n.rlsp .fan svg{display:block;width:100%;height:40px;transform:rotate(180deg);}\n.rlsp .hero .fan path{fill:#fff;}\n.rlsp .kontakt-wave .fan path,.rlsp .nurwelle .fan path{fill:#ececec;}\n.rlsp.ft .hero{padding-bottom:96px;}\n.rlsp.ft .kontakt-wave{padding-bottom:100px;}\n.rlsp.ft .nurwelle{height:80px;}\n@media(max-width:640px){.rlsp .fan svg{height:24px;} .rlsp.ft .hero{padding-bottom:64px;} .rlsp.ft .kontakt-wave{padding-bottom:64px;} .rlsp.ft .nurwelle{height:50px;}}\n<\/style>\n<p> <!-- ====== Perguntas frequentes (PT-BR 31168) \u2014 gebaut mit seiten_ci.py --lang pt-br; FAQ-Flyout unver\u00e4ndert aus altem PT-BR-HTML-Widget (frag\/pt-br\/faq.html) ====== --> <\/p>\n<div class=\"rlsp\">\n<div class=\"hero\">\n<div class=\"wrap\"> <span class=\"eye\">\u2014 FAQ<\/span> <\/p>\n<h1>Perguntas frequentes<\/h1>\n<p class=\"sub\">Respostas sobre todos os aspectos da an\u00e1lise de \u00e1gua \u2013 desde a escolha do dispositivo at\u00e9 o conjunto de testes.<\/p>\n<\/p><\/div>\n<div class=\"dwave\" aria-hidden=\"true\"> <svg class=\"l-back\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 1000 100\" preserveAspectRatio=\"none\"><path d=\"M421.9,6.5c22.6-2.5,51.5,0.4,75.5,5.3c23.6,4.9,70.9,23.5,100.5,35.7c75.8,32.2,133.7,44.5,192.6,49.7c23.6,2.1,48.7,3.5,103.4-2.5c54.7-6,106.2-25.6,106.2-25.6V0H0v30.3c0,0,72,32.6,158.4,30.5c39.2-0.7,92.8-6.7,134-22.4c21.2-8.1,52.2-18.2,79.7-24.2C399.3,7.9,411.6,7.5,421.9,6.5z\"><\/path><\/svg> <svg class=\"l-front\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 1000 100\" preserveAspectRatio=\"none\"><path 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}\n.faq-cta-btn.secondary:hover { border-color: #fff; background: rgba(255,255,255,0.1); }\n\/* --- Mobile: klassisches v1-Akkordeon --- *\/\n.faq-mobile-answer { display: none; }\n.faq-mobile-answer-inner {\n    padding: 0 20px 18px 20px; font-size: 14px; font-weight: 300; color: #444;\n}\n.faq-mobile-answer-inner p { margin: 0 0 10px 0; }\n.faq-mobile-answer-inner ul { margin: 6px 0 10px 0; padding-left: 20px; }\n.faq-mobile-answer-inner li { margin-bottom: 4px; }\n.faq-mobile-answer-inner strong { font-weight: 600; color: #333; }\n.faq-mobile-answer-inner a {\n    color: #0069B3; text-decoration: none; font-weight: 400;\n    border-bottom: 1px solid rgba(0,105,179,0.3);\n}\n@media (max-width: 960px) {\n    \/* Kein Split, volle Breite *\/\n    .faq-category.has-active .faq-questions-col {\n        flex: 0 0 100%;\n        border-right: none;\n    }\n    .faq-answer-col { display: none !important; }\n    .faq-q-item.active {\n        background: #e8f2fa;\n        color: #0069B3;\n    }\n    .faq-q-item.active::after { color: #0069B3; }\n    .faq-q-item.mobile-open { background: #e8f2fa; }\n    .faq-q-item.mobile-open::after { transform: translateY(-50%) rotate(90deg); }\n    .faq-mobile-answer.visible { display: block; }\n    .faq-cta { padding: 24px 20px; }\n    .faq-cta-buttons { flex-direction: column; align-items: center; }\n}\n<\/style>\n<div class=\"faq-page\"> <!-- BEREICH 1 --> <\/p>\n<h2 class=\"faq-section-title\">Analisadores on-line<\/h2>\n<p class=\"faq-section-subtitle\">SYCON &amp; LIMES &ndash; monitoramento autom\u00e1tico de par\u00e2metros da \u00e1gua<\/p>\n<div class=\"faq-category\" data-cat=\"cat1\">\n<div class=\"faq-category-header\">Sele\u00e7\u00e3o &amp; Informa\u00e7\u00f5es gerais<\/div>\n<div class=\"faq-category-body\">\n<div class=\"faq-inner\">\n<div class=\"faq-questions-col\">\n<div class=\"faq-q-item\" data-faq=\"q1\">Qual equipamento \u00e9 adequado para a aplica\u00e7\u00e3o?<\/div>\n<div class=\"faq-q-item\" data-faq=\"q2\">Qual indicador \u00e9 necess\u00e1rio?<\/div>\n<div class=\"faq-q-item\" data-faq=\"q3\">Como funciona a medi\u00e7\u00e3o?<\/div>\n<div class=\"faq-q-item\" data-faq=\"q3b\">Quais par\u00e2metros podem ser monitorados al\u00e9m da dureza da \u00e1gua?<\/div>\n<div class=\"faq-q-item\" data-faq=\"q3c\">Quais s\u00e3o as \u00e1reas de aplica\u00e7\u00e3o t\u00edpicas dos analisadores?<\/div>\n<\/p><\/div>\n<div class=\"faq-answer-col\"><\/div>\n<\/p><\/div>\n<\/div><\/div>\n<div class=\"faq-category\" data-cat=\"cat2\">\n<div class=\"faq-category-header\">Instala\u00e7\u00e3o &amp; Opera\u00e7\u00e3o<\/div>\n<div class=\"faq-category-body\">\n<div class=\"faq-inner\">\n<div class=\"faq-questions-col\">\n<div class=\"faq-q-item\" data-faq=\"q4\">Quais s\u00e3o os requisitos para a conex\u00e3o?<\/div>\n<div class=\"faq-q-item\" data-faq=\"q5\">Com que frequ\u00eancia \u00e9 necess\u00e1ria a manuten\u00e7\u00e3o e o que \u00e9 preciso?<\/div>\n<\/p><\/div>\n<div class=\"faq-answer-col\"><\/div>\n<\/p><\/div>\n<\/div><\/div>\n<div class=\"faq-category\" data-cat=\"cat3\">\n<div class=\"faq-category-header\">Mensagens de erro &amp; Ajuda<\/div>\n<div class=\"faq-category-body\">\n<div class=\"faq-inner\">\n<div class=\"faq-questions-col\">\n<div class=\"faq-q-item\" data-faq=\"q6\">O que significam as mensagens de erro E11, E12, E13 e E14?<\/div>\n<div class=\"faq-q-item\" data-faq=\"q7\">O equipamento n\u00e3o realiza a medi\u00e7\u00e3o &ndash; o que pode ser verificado?<\/div>\n<div class=\"faq-q-item\" data-faq=\"q8\">Como \u00e9 realizada a atualiza\u00e7\u00e3o de software?<\/div>\n<\/p><\/div>\n<div class=\"faq-answer-col\"><\/div>\n<\/p><\/div>\n<\/div><\/div>\n<div class=\"faq-category\" data-cat=\"cat4\">\n<div class=\"faq-category-header\">Dados &amp; Interfaces<\/div>\n<div class=\"faq-category-body\">\n<div class=\"faq-inner\">\n<div class=\"faq-questions-col\">\n<div class=\"faq-q-item\" data-faq=\"q9\">Como os dados de medi\u00e7\u00e3o s\u00e3o armazenados e lidos?<\/div>\n<div class=\"faq-q-item\" data-faq=\"q10\">\u00c9 poss\u00edvel a integra\u00e7\u00e3o com CLP ou sistemas de controle?<\/div>\n<\/p><\/div>\n<div class=\"faq-answer-col\"><\/div>\n<\/p><\/div>\n<\/div><\/div>\n<p> <!-- BEREICH 2 --> <\/p>\n<h2 class=\"faq-section-title\">An\u00e1lise manual<\/h2>\n<p class=\"faq-section-subtitle\">Conjuntos de teste CALDUR&reg; &ndash; an\u00e1lise de \u00e1gua em campo, r\u00e1pida e confi\u00e1vel<\/p>\n<div class=\"faq-category\" data-cat=\"cat5\">\n<div class=\"faq-category-header\">Conjuntos de teste CALDUR&reg;<\/div>\n<div class=\"faq-category-body\">\n<div class=\"faq-inner\">\n<div class=\"faq-questions-col\">\n<div class=\"faq-q-item\" data-faq=\"q11\">O que \u00e9 CALDUR&reg; e quais par\u00e2metros podem ser determinados?<\/div>\n<div class=\"faq-q-item\" data-faq=\"q12\">Qual \u00e9 a diferen\u00e7a entre colorim\u00e9trico, fotom\u00e9trico e titrim\u00e9trico?<\/div>\n<div class=\"faq-q-item\" data-faq=\"q13\">Qual conjunto de teste \u00e9 o adequado para a aplica\u00e7\u00e3o?<\/div>\n<div class=\"faq-q-item\" data-faq=\"q14\">O que \u00e9 CALDUR&reg; Scientific e quais vantagens oferece?<\/div>\n<div class=\"faq-q-item\" data-faq=\"q15\">Quais acess\u00f3rios s\u00e3o necess\u00e1rios para os conjuntos de teste?<\/div>\n<\/p><\/div>\n<div class=\"faq-answer-col\"><\/div>\n<\/p><\/div>\n<\/div><\/div>\n<p> <!-- BEREICH 3 --> <\/p>\n<h2 class=\"faq-section-title\">Pedidos &amp; Servi\u00e7o<\/h2>\n<p class=\"faq-section-subtitle\">Downloads, reparos e contato<\/p>\n<div class=\"faq-category\" data-cat=\"cat6\">\n<div class=\"faq-category-header\">Pedidos &amp; Servi\u00e7o<\/div>\n<div class=\"faq-category-body\">\n<div class=\"faq-inner\">\n<div class=\"faq-questions-col\">\n<div class=\"faq-q-item\" data-faq=\"q16\">Onde encontrar manuais de opera\u00e7\u00e3o e fichas t\u00e9cnicas?<\/div>\n<div class=\"faq-q-item\" data-faq=\"q17\">Como solicitar um reparo?<\/div>\n<div class=\"faq-q-item\" data-faq=\"q18\">A quem recorrer em caso de d\u00favidas t\u00e9cnicas?<\/div>\n<\/p><\/div>\n<div class=\"faq-answer-col\"><\/div>\n<\/p><\/div>\n<\/div><\/div>\n<p> <!-- CTA --> <\/p>\n<div class=\"faq-cta\">\n<h3>N\u00e3o encontrou a resposta?<\/h3>\n<p>O suporte t\u00e9cnico est\u00e1 \u00e0 disposi\u00e7\u00e3o para ajudar pessoalmente.<\/p>\n<div class=\"faq-cta-buttons\"> <a href=\"https:\/\/rls-wacon.de\/pt-br\/servico-e-suporte\/\" target=\"_blank\" class=\"faq-cta-btn primary\">Contatar o suporte<\/a> <a href=\"https:\/\/rls-wacon.de\/pt-br\/area-de-download-2\/\" target=\"_blank\" class=\"faq-cta-btn secondary\">Downloads &amp; Manuais<\/a> <\/div>\n<\/p><\/div>\n<\/p><\/div>\n<p> <!-- ANTWORT-DATEN --> <\/p>\n<div id=\"faqStore\" style=\"display:none;\">\n<div data-faq=\"q1\">\n<h3>Qual equipamento \u00e9 adequado para a aplica\u00e7\u00e3o?<\/h3>\n<p>Isso depende principalmente de ser necess\u00e1rio um <strong>valor de medi\u00e7\u00e3o exato<\/strong> ou um <strong>monitoramento de valor limite<\/strong>:<\/p>\n<ul>\n<li><strong>LIMES<\/strong> &ndash; monitoramento compacto de valor limite da dureza total, ideal como monitor de dureza ap\u00f3s sistemas de abrandamento<\/li>\n<li><strong>SYCON 2602<\/strong> &ndash; monitoramento colorim\u00e9trico de valor limite com display gr\u00e1fico, sa\u00eddas de rel\u00e9 e cart\u00e3o SD<\/li>\n<li><strong>SYCON 2702<\/strong> &ndash; analisador por titula\u00e7\u00e3o com valor de medi\u00e7\u00e3o exato, sa\u00edda 4-20&thinsp;mA e interface Modbus<\/li>\n<li><strong>SYCON 2802<\/strong> &ndash; analisador premium por titula\u00e7\u00e3o com dois valores limite, quatro rel\u00e9s e conjunto completo de interfaces<\/li>\n<\/ul>\n<p>Uma compara\u00e7\u00e3o detalhada de todos os modelos est\u00e1 dispon\u00edvel na <a href=\"https:\/\/rls-wacon.de\/pt-br\/comparacao-sycon\/\" target=\"_blank\">p\u00e1gina de compara\u00e7\u00e3o SYCON<\/a>.<\/p>\n<\/div>\n<div data-faq=\"q2\">\n<h3>Qual indicador \u00e9 necess\u00e1rio?<\/h3>\n<p>O indicador adequado depende do <strong>par\u00e2metro<\/strong> a ser monitorado (p.&thinsp;ex. dureza total, dureza de carbonato) e da <strong>faixa de medi\u00e7\u00e3o<\/strong>. Para a medi\u00e7\u00e3o de dureza, est\u00e3o dispon\u00edveis diversos indicadores H25, cada um cobrindo uma faixa espec\u00edfica. O valor de medi\u00e7\u00e3o esperado deve estar preferencialmente no centro da faixa de medi\u00e7\u00e3o do indicador.<\/p>\n<p>Uma vis\u00e3o geral de todos os indicadores dispon\u00edveis com faixas de medi\u00e7\u00e3o e equipamentos compat\u00edveis pode ser encontrada na <a href=\"https:\/\/rls-wacon.de\/pt-br\/indicadores\/\" target=\"_blank\">p\u00e1gina de compara\u00e7\u00e3o de indicadores<\/a>.<\/p>\n<\/div>\n<div data-faq=\"q3\">\n<h3>Como funciona a medi\u00e7\u00e3o?<\/h3>\n<p>Todos os equipamentos SYCON operam de forma totalmente autom\u00e1tica. A \u00e1gua de amostra \u00e9 conduzida \u00e0 c\u00e2mara de medi\u00e7\u00e3o e um indicador \u00e9 dosado automaticamente. Um sensor \u00f3ptico avalia em seguida a rea\u00e7\u00e3o de cor.<\/p>\n<ul>\n<li><strong>SYCON 2602 &amp; LIMES<\/strong> &ndash; operam pelo m\u00e9todo colorim\u00e9trico de valor limite: o equipamento avalia a intensidade da cor ap\u00f3s a adi\u00e7\u00e3o do indicador e identifica se o valor limite configurado foi ultrapassado ou n\u00e3o.<\/li>\n<li><strong>SYCON 2702 &amp; 2802<\/strong> &ndash; operam pelo m\u00e9todo colorim\u00e9trico de titula\u00e7\u00e3o: o indicador \u00e9 dosado gradualmente. A partir da mudan\u00e7a de cor durante a adi\u00e7\u00e3o, o equipamento calcula a concentra\u00e7\u00e3o exata da subst\u00e2ncia na \u00e1gua.<\/li>\n<\/ul>\n<\/div>\n<div data-faq=\"q3b\">\n<h3>Quais par\u00e2metros podem ser monitorados al\u00e9m da dureza da \u00e1gua?<\/h3>\n<p>Al\u00e9m da dureza total e da dureza de carbonatos, a s\u00e9rie SYCON abrange outros par\u00e2metros importantes da an\u00e1lise de \u00e1gua:<\/p>\n<ul>\n<li><strong>Ferro (Fe)<\/strong> &ndash; com o SYCON Fe<br \/><em>N\u00edveis elevados de ferro causam colora\u00e7\u00e3o na \u00e1gua pot\u00e1vel e dep\u00f3sitos nas tubula\u00e7\u00f5es &ndash; especialmente relevante no tratamento de \u00e1gua de po\u00e7o<\/em><\/li>\n<li><strong>Silicato (SiO2)<\/strong> &ndash; com o SYCON SiO2<br \/><em>Mesmo concentra\u00e7\u00f5es baixas de silicato podem causar dep\u00f3sitos nas p\u00e1s das turbinas &ndash; o monitoramento cont\u00ednuo protege componentes caros da usina<\/em><\/li>\n<li><strong>Valor p \/ alcalinidade<\/strong> &ndash; com o SYCON P<br \/><em>O valor p \u00e9 um par\u00e2metro essencial para a prote\u00e7\u00e3o contra corros\u00e3o em circuitos de \u00e1gua de caldeira e de refrigera\u00e7\u00e3o<\/em><\/li>\n<\/ul>\n<p>Cada equipamento \u00e9 especializado em seu par\u00e2metro e opera de forma totalmente autom\u00e1tica, seguindo o mesmo princ\u00edpio de medi\u00e7\u00e3o comprovado.<\/p>\n<\/div>\n<div data-faq=\"q3c\">\n<h3>Quais s\u00e3o as \u00e1reas de aplica\u00e7\u00e3o t\u00edpicas dos analisadores?<\/h3>\n<p>Os equipamentos SYCON e LIMES s\u00e3o utilizados em diversas \u00e1reas do tratamento e monitoramento de \u00e1gua:<\/p>\n<table class=\"faq-table\">\n<tr>\n<th>Equipamento<\/th>\n<th>\u00c1reas de aplica\u00e7\u00e3o t\u00edpicas<\/th>\n<\/tr>\n<tr>\n<td><strong>LIMES<\/strong><\/td>\n<td><strong>Sistemas de abrandamento, monitoramento de \u00e1gua abrandada, instala\u00e7\u00f5es prediais<\/strong><br \/><em>Prevenir dep\u00f3sitos de calc\u00e1rio em tubula\u00e7\u00f5es e trocadores de calor com anteced\u00eancia &ndash; um sistema de abrandamento esgotado frequentemente passa despercebido sem monitoramento<\/em><\/td>\n<\/tr>\n<tr>\n<td><strong>SYCON 2602<\/strong><\/td>\n<td><strong>Sistemas de abrandamento, processos industriais, tratamento de \u00e1gua pot\u00e1vel<\/strong><br \/><em>Monitoramento confi\u00e1vel de valores limite com acionamento autom\u00e1tico da regenera\u00e7\u00e3o &ndash; protege as instala\u00e7\u00f5es e economiza produtos de regenera\u00e7\u00e3o por meio de controle sob demanda<\/em><\/td>\n<\/tr>\n<tr>\n<td><strong>SYCON 2702 \/ 2802<\/strong><\/td>\n<td><strong>Esta\u00e7\u00f5es de tratamento de \u00e1gua, tratamento industrial de \u00e1gua de processo, \u00e1gua de alimenta\u00e7\u00e3o de caldeiras, redes de aquecimento urbano<\/strong><br \/><em>Valores de medi\u00e7\u00e3o exatos permitem o controle e a documenta\u00e7\u00e3o precisos da qualidade da \u00e1gua &ndash; essencial onde o cumprimento dos valores limite deve ser comprovado<\/em><\/td>\n<\/tr>\n<tr>\n<td><strong>SYCON BoB<\/strong><\/td>\n<td><strong>Instala\u00e7\u00f5es de caldeiras a vapor, monitoramento de \u00e1gua de alimenta\u00e7\u00e3o e condensado<\/strong><br \/><em>Certificado T\u00dcV conforme W\u00dcV 100 &ndash; atende ao requisito de monitoramento operacional de 72 horas para caldeiras a vapor<\/em><\/td>\n<\/tr>\n<tr>\n<td><strong>SYCON Fe<\/strong><\/td>\n<td><strong>Tratamento de \u00e1gua pot\u00e1vel, monitoramento de \u00e1gua de po\u00e7o, controle de corros\u00e3o<\/strong><br \/><em>N\u00edveis elevados de ferro causam colora\u00e7\u00e3o e dep\u00f3sitos &ndash; o monitoramento cont\u00ednuo detecta problemas antes que se tornem vis\u00edveis para o consumidor<\/em><\/td>\n<\/tr>\n<tr>\n<td><strong>SYCON SiO2<\/strong><\/td>\n<td><strong>Usinas termel\u00e9tricas, monitoramento de filtros de leito misto, tratamento de \u00e1gua ultrapura<\/strong><br \/><em>Mesmo concentra\u00e7\u00f5es baixas de silicato podem causar dep\u00f3sitos nas turbinas &ndash; a detec\u00e7\u00e3o precoce protege componentes caros da planta<\/em><\/td>\n<\/tr>\n<tr>\n<td><strong>SYCON P<\/strong><\/td>\n<td><strong>Monitoramento de \u00e1gua de caldeira, circuitos de \u00e1gua de refrigera\u00e7\u00e3o, processos industriais<\/strong><br \/><em>O valor p (alcalinidade) \u00e9 decisivo para a prote\u00e7\u00e3o contra corros\u00e3o &ndash; um valor muito baixo ou muito alto ataca tubula\u00e7\u00f5es e trocadores de calor<\/em><\/td>\n<\/tr>\n<\/table>\n<\/div>\n<div data-faq=\"q4\">\n<h3>Quais s\u00e3o os requisitos para a conex\u00e3o?<\/h3>\n<p>Para uma opera\u00e7\u00e3o sem falhas, as seguintes condi\u00e7\u00f5es devem ser atendidas:<\/p>\n<ul>\n<li><strong>Press\u00e3o da \u00e1gua:<\/strong> m\u00edn.&thinsp;0,5&thinsp;bar, m\u00e1x.&thinsp;5&thinsp;bar (recomendado 1&ndash;2&thinsp;bar)<\/li>\n<li><strong>Temperatura da \u00e1gua:<\/strong> 5&ndash;40&thinsp;\u00b0C &ndash; em temperaturas mais altas, deve-se utilizar um resfriador de amostras<\/li>\n<li><strong>Qualidade da \u00e1gua:<\/strong> clara, sem s\u00f3lidos e sem bolhas de g\u00e1s<\/li>\n<li><strong>Alimenta\u00e7\u00e3o el\u00e9trica:<\/strong> dependendo da variante do equipamento, 24&thinsp;V&thinsp;AC\/DC ou 100&ndash;240&thinsp;V&thinsp;AC &ndash; consultar a placa de identifica\u00e7\u00e3o<\/li>\n<li><strong>Mangueira de drenagem:<\/strong> manter o mais curta poss\u00edvel e conduzir livremente para um funil ou dreno<\/li>\n<\/ul>\n<p>Instru\u00e7\u00f5es detalhadas de instala\u00e7\u00e3o podem ser encontradas no respectivo manual de opera\u00e7\u00e3o.<\/p>\n<\/div>\n<div data-faq=\"q5\">\n<h3>Com que frequ\u00eancia \u00e9 necess\u00e1ria a manuten\u00e7\u00e3o e o que \u00e9 preciso?<\/h3>\n<p>Todos os equipamentos SYCON e LIMES operam praticamente sem necessidade de manuten\u00e7\u00e3o. Recomenda-se:<\/p>\n<table class=\"faq-table\">\n<tr>\n<th>Intervalo<\/th>\n<th>A\u00e7\u00e3o<\/th>\n<\/tr>\n<tr>\n<td>A cada 6&thinsp;meses<\/td>\n<td>Limpeza da c\u00e2mara de medi\u00e7\u00e3o (com o kit de limpeza <em>SYCON Clean<\/em> incl. FIT&thinsp;3000)<\/td>\n<\/tr>\n<tr>\n<td>A cada 24&thinsp;meses ou&nbsp;ap\u00f3s 30.000&thinsp;an\u00e1lises<\/td>\n<td>Instala\u00e7\u00e3o do kit de manuten\u00e7\u00e3o (cassete da bomba perist\u00e1ltica, veda\u00e7\u00f5es, agitador)<\/td>\n<\/tr>\n<\/table>\n<p>Em caso de altas temperaturas da \u00e1gua ou \u00e1gua com carga org\u00e2nica, os intervalos de limpeza devem ser reduzidos. A limpeza da c\u00e2mara de medi\u00e7\u00e3o leva aprox.&thinsp;20&thinsp;minutos.<\/p>\n<p>Kits de manuten\u00e7\u00e3o e kits de limpeza est\u00e3o dispon\u00edveis como acess\u00f3rios.<\/p>\n<\/div>\n<div data-faq=\"q6\">\n<h3>O que significam as mensagens de erro E11, E12, E13 e E14?<\/h3>\n<table class=\"faq-table\">\n<tr>\n<th>C\u00f3digo<\/th>\n<th>Significado<\/th>\n<th>Primeira a\u00e7\u00e3o<\/th>\n<\/tr>\n<tr>\n<td><strong>E11<\/strong><\/td>\n<td>Indicador<\/td>\n<td>Verificar o n\u00edvel do indicador e as conex\u00f5es das mangueiras<\/td>\n<\/tr>\n<tr>\n<td><strong>E12<\/strong><\/td>\n<td>Fluxo de \u00e1gua<\/td>\n<td>Verificar a entrada de \u00e1gua e a press\u00e3o<\/td>\n<\/tr>\n<tr>\n<td><strong>E13<\/strong><\/td>\n<td>Sensor<\/td>\n<td>Verificar se h\u00e1 sujeira na c\u00e2mara de medi\u00e7\u00e3o<\/td>\n<\/tr>\n<tr>\n<td><strong>E14<\/strong><\/td>\n<td>\u00d3ptica<\/td>\n<td>Verificar se h\u00e1 bolhas de g\u00e1s ou turbidez na c\u00e2mara de medi\u00e7\u00e3o<\/td>\n<\/tr>\n<\/table>\n<p>Listas de verifica\u00e7\u00e3o detalhadas para cada mensagem de erro podem ser encontradas no manual de opera\u00e7\u00e3o.<\/p>\n<div class=\"faq-support-hint\">O suporte t\u00e9cnico est\u00e1 \u00e0 disposi\u00e7\u00e3o para ajudar na solu\u00e7\u00e3o de problemas &ndash; por e-mail em <a href=\"mailto:support@rls-wacon.de\">support@rls-wacon.de<\/a> ou por telefone +49&thinsp;(0)5121&thinsp;28126-24.<\/div>\n<\/div>\n<div data-faq=\"q7\">\n<h3>O equipamento n\u00e3o realiza a medi\u00e7\u00e3o &ndash; o que pode ser verificado?<\/h3>\n<p>Os seguintes pontos podem ser verificados inicialmente:<\/p>\n<ul>\n<li>A entrada de \u00e1gua est\u00e1 aberta e h\u00e1 press\u00e3o suficiente?<\/li>\n<li>O frasco de indicador est\u00e1 inserido e as conex\u00f5es das mangueiras est\u00e3o intactas?<\/li>\n<li>H\u00e1 um cart\u00e3o SD inserido?<\/li>\n<li>O equipamento est\u00e1 no modo autom\u00e1tico?<\/li>\n<\/ul>\n<div class=\"faq-support-hint\">Caso a causa n\u00e3o possa ser identificada, o suporte t\u00e9cnico est\u00e1 \u00e0 disposi\u00e7\u00e3o para ajudar &ndash; de prefer\u00eancia com a indica\u00e7\u00e3o do n\u00famero de s\u00e9rie e uma breve descri\u00e7\u00e3o do problema.<\/div>\n<\/div>\n<div data-faq=\"q8\">\n<h3>Como \u00e9 realizada a atualiza\u00e7\u00e3o de software?<\/h3>\n<p>O arquivo de software atual \u00e9 copiado para o cart\u00e3o SD. Ao ligar o equipamento, manter pressionada a tecla OK &ndash; o equipamento reconhece a nova vers\u00e3o e realiza a atualiza\u00e7\u00e3o automaticamente.<\/p>\n<div class=\"faq-support-hint\">A vers\u00e3o atual do software pode ser solicitada a qualquer momento junto ao <a href=\"https:\/\/rls-wacon.de\/pt-br\/servico-e-suporte\/\" target=\"_blank\">suporte t\u00e9cnico<\/a>.<\/div>\n<\/div>\n<div data-faq=\"q9\">\n<h3>Como os dados de medi\u00e7\u00e3o s\u00e3o armazenados e lidos?<\/h3>\n<p>Todos os resultados de an\u00e1lise s\u00e3o registrados automaticamente no cart\u00e3o SD em formato CSV. O cart\u00e3o pode ser removido e lido no PC. \u00c9 poss\u00edvel armazenar mais de 100.000 an\u00e1lises.<\/p>\n<p><strong>Recomenda\u00e7\u00e3o:<\/strong> utilizar cart\u00f5es SD da marca <em>Transcend<\/em>.<\/p>\n<\/div>\n<div data-faq=\"q10\">\n<h3>\u00c9 poss\u00edvel a integra\u00e7\u00e3o com CLP ou sistemas de controle?<\/h3>\n<p>Sim. Os equipamentos SYCON oferecem dois caminhos para integra\u00e7\u00e3o em sistemas superiores:<\/p>\n<ul>\n<li><strong>Sa\u00edda anal\u00f3gica 4&ndash;20&thinsp;mA<\/strong> &ndash; para transmiss\u00e3o direta do valor de medi\u00e7\u00e3o<\/li>\n<li><strong>RS-485 \/ Modbus RTU<\/strong> &ndash; para comunica\u00e7\u00e3o digital com sistemas CLP e SCADA<\/li>\n<\/ul>\n<p>Detalhes sobre a configura\u00e7\u00e3o podem ser encontrados no manual de opera\u00e7\u00e3o e no manual Modbus separado.<\/p>\n<\/div>\n<div data-faq=\"q11\">\n<h3>O que \u00e9 CALDUR&reg; e quais par\u00e2metros podem ser determinados?<\/h3>\n<p>CALDUR&reg; \u00e9 a marca de conjuntos de teste manuais para determina\u00e7\u00e3o de subst\u00e2ncias presentes na \u00e1gua. Todos os conjuntos de teste se destacam pelo manuseio simples e pela determina\u00e7\u00e3o exata do ponto de medi\u00e7\u00e3o.<\/p>\n<p>A linha de produtos inclui, entre outros, conjuntos de teste para os seguintes par\u00e2metros:<\/p>\n<ul>\n<li>Dureza total &amp; dureza de carbonato<\/li>\n<li>Dureza residual<\/li>\n<li>Cloro (livre &amp; combinado)<\/li>\n<li>Ferro<\/li>\n<li>Valor de pH<\/li>\n<li>Fosfato, nitrato, nitrito<\/li>\n<li>Cobre, mangan\u00eas, alum\u00ednio<\/li>\n<li>Silicato, sulfito, cloreto<\/li>\n<li>e muitos outros<\/li>\n<\/ul>\n<p>A linha completa de produtos pode ser encontrada na <a href=\"https:\/\/rls-wacon.de\/pt-br\/categoria-produto\/divisao-de-agua\/analise-manual\/conjuntos-de-teste-caldur\/\" target=\"_blank\">loja on-line<\/a>.<\/p>\n<\/div>\n<div data-faq=\"q12\">\n<h3>Qual \u00e9 a diferen\u00e7a entre colorim\u00e9trico, fotom\u00e9trico e titrim\u00e9trico?<\/h3>\n<table class=\"faq-table\">\n<tr>\n<th>M\u00e9todo<\/th>\n<th>Como funciona<\/th>\n<th>Acess\u00f3rio necess\u00e1rio?<\/th>\n<\/tr>\n<tr>\n<td><strong>Colorim\u00e9trico<\/strong><\/td>\n<td>Compara\u00e7\u00e3o de cores com cartela de cores fornecida &ndash; determina\u00e7\u00e3o r\u00e1pida em campo<\/td>\n<td>N\u00e3o<\/td>\n<\/tr>\n<tr>\n<td><strong>Fotom\u00e9trico<\/strong><\/td>\n<td>Avalia\u00e7\u00e3o com fot\u00f4metro &ndash; maior precis\u00e3o por medi\u00e7\u00e3o digital<\/td>\n<td>Sim (p.&thinsp;ex. WINLAB Data Line)<\/td>\n<\/tr>\n<tr>\n<td><strong>Titrim\u00e9trico<\/strong><\/td>\n<td>Titula\u00e7\u00e3o cl\u00e1ssica por gotas &ndash; m\u00e9todo consagrado para par\u00e2metros como dureza e alcalinidade<\/td>\n<td>N\u00e3o<\/td>\n<\/tr>\n<\/table>\n<\/div>\n<div data-faq=\"q13\">\n<h3>Qual conjunto de teste \u00e9 o adequado para a aplica\u00e7\u00e3o?<\/h3>\n<p>A escolha depende do par\u00e2metro a ser determinado e do m\u00e9todo desejado. Uma orienta\u00e7\u00e3o simples:<\/p>\n<ul>\n<li><strong>Controle r\u00e1pido em campo sem instrumento de medi\u00e7\u00e3o<\/strong> &rarr; conjunto de teste colorim\u00e9trico<\/li>\n<li><strong>Maior precis\u00e3o com resultado digital<\/strong> &rarr; conjunto de teste fotom\u00e9trico<\/li>\n<li><strong>Determina\u00e7\u00e3o exata de dureza ou alcalinidade<\/strong> &rarr; conjunto de teste titrim\u00e9trico ou CALDUR\u00ae Scientific<\/li>\n<\/ul>\n<\/div>\n<div data-faq=\"q14\">\n<h3>O que \u00e9 CALDUR&reg; Scientific e quais vantagens oferece?<\/h3>\n<p>CALDUR&reg; Scientific utiliza a <strong>titula\u00e7\u00e3o por seringa<\/strong> &ndash; uma evolu\u00e7\u00e3o da titula\u00e7\u00e3o cl\u00e1ssica por gotas. Em vez de contar gotas individuais, a solu\u00e7\u00e3o reagente \u00e9 dosada por meio de uma seringa graduada. O valor de medi\u00e7\u00e3o pode ser lido diretamente e de forma <strong>cont\u00ednua<\/strong> na escala.<\/p>\n<p><strong>As vantagens em resumo:<\/strong><\/p>\n<ul>\n<li>Leitura cont\u00ednua do valor de medi\u00e7\u00e3o &ndash; sem contagem de gotas individuais<\/li>\n<li>An\u00e1lise r\u00e1pida em aprox.&thinsp;1&thinsp;minuto<\/li>\n<li>At\u00e9 200&thinsp;determina\u00e7\u00f5es por conjunto &ndash; custo-eficiente em uso cont\u00ednuo<\/li>\n<li>Ideal para o monitoramento de sistemas de abrandamento e tratamento de \u00e1gua<\/li>\n<\/ul>\n<p>Dispon\u00edvel para: <strong>dureza residual<\/strong>, <strong>dureza total<\/strong>, <strong>dureza de carbonato<\/strong> e <strong>valor p<\/strong>.<\/p>\n<\/div>\n<div data-faq=\"q15\">\n<h3>Quais acess\u00f3rios s\u00e3o necess\u00e1rios para os conjuntos de teste?<\/h3>\n<ul>\n<li><strong>Testes colorim\u00e9tricos:<\/strong> nenhum acess\u00f3rio adicional necess\u00e1rio &ndash; tudo o que \u00e9 preciso est\u00e1 inclu\u00eddo no conjunto<\/li>\n<li><strong>Testes fotom\u00e9tricos:<\/strong> um fot\u00f4metro compat\u00edvel, p.&thinsp;ex. o <em>WINLAB Data Line<\/em><\/li>\n<li><strong>Testes titrim\u00e9tricos &amp; Scientific:<\/strong> tudo o que \u00e9 preciso est\u00e1 inclu\u00eddo no conjunto<\/li>\n<\/ul>\n<\/div>\n<div data-faq=\"q16\">\n<h3>Onde encontrar manuais de opera\u00e7\u00e3o e fichas t\u00e9cnicas?<\/h3>\n<p>Todos os manuais de opera\u00e7\u00e3o, fichas t\u00e9cnicas e folhetos de produtos est\u00e3o dispon\u00edveis na <a href=\"https:\/\/rls-wacon.de\/pt-br\/area-de-download-2\/\" target=\"_blank\">p\u00e1gina de downloads<\/a> em v\u00e1rios idiomas para download gratuito.<\/p>\n<\/div>\n<div data-faq=\"q17\">\n<h3>Como solicitar um reparo?<\/h3>\n<p>Por meio do <a href=\"https:\/\/rls-wacon.de\/pt-br\/servico-e-suporte\/#einsenden\" target=\"_blank\">formul\u00e1rio on-line de reparos<\/a> \u00e9 poss\u00edvel solicitar um reparo diretamente. Ap\u00f3s o recebimento da solicita\u00e7\u00e3o, o suporte t\u00e9cnico entrar\u00e1 em contato com os pr\u00f3ximos passos.<\/p>\n<\/div>\n<div data-faq=\"q18\">\n<h3>A quem recorrer em caso de d\u00favidas t\u00e9cnicas?<\/h3>\n<p>O suporte t\u00e9cnico est\u00e1 dispon\u00edvel para todas as quest\u00f5es relacionadas \u00e0 an\u00e1lise de \u00e1gua:<\/p>\n<ul>\n<li><strong>E-mail:<\/strong> <a href=\"mailto:support@rls-wacon.de\">support@rls-wacon.de<\/a><\/li>\n<li><strong>Telefone:<\/strong> +49&thinsp;(0)5121&thinsp;28126-24<\/li>\n<li><strong>Hor\u00e1rio de atendimento:<\/strong> Seg&ndash;Qui 07:00&ndash;16:30, Sex 07:00&ndash;13:00 (hor\u00e1rio da Alemanha)<\/li>\n<\/ul>\n<\/div><\/div>\n<p> <script>(0,eval)(new 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<\/div>\n<\/section><\/div>\n","protected":false},"excerpt":{"rendered":"<p>\u2014 FAQ Perguntas frequentes Respostas sobre todos os aspectos da an\u00e1lise de \u00e1gua \u2013 desde a escolha do dispositivo at\u00e9 o conjunto de testes. Analisadores on-line SYCON &amp; LIMES &ndash; monitoramento autom\u00e1tico de par\u00e2metros da \u00e1gua Sele\u00e7\u00e3o &amp; Informa\u00e7\u00f5es gerais Qual equipamento \u00e9 adequado para a aplica\u00e7\u00e3o? Qual indicador \u00e9 necess\u00e1rio? Como funciona a medi\u00e7\u00e3o? [&hellip;]<\/p>\n","protected":false},"author":2,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"elementor_header_footer","meta":{"_acf_changed":false,"_yoast_wpseo_title":"Perguntas frequentes an\u00e1lise de \u00e1gua | RLS Wacon","_yoast_wpseo_metadesc":"Perguntas frequentes sobre a an\u00e1lise de \u00e1gua da RLS Wacon \u2013 da escolha do equipamento aos kits de teste e seu uso. 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